Return and exchange Policy
Exchange & Return Policy – Meera Jaipur
At Meera Jaipur, we prioritize your satisfaction and offer flexible options for exchanges and refunds. Please review our policy below:
Exchange Policy :
- Time Frame: You can request an exchange within 7 days of delivery.
- Eligibility: The item must be unused, unworn, and in its original packaging with all tags intact.
- Exchange Charges: No deductions—the full amount will be credited towards the replacement product.
- How to Initiate an Exchange: Contact us via email or WhatsApp, and we’ll assist you with the exchange process.
Refund Policy :
1. Store Credit & Exchange (Recommended) – No Deductions!
- Opt for store credit of the full amount, which can be used anytime for future purchases.
- You can also choose to exchange your item for another design without any deductions.
- Benefit: No transit or processing fees apply when you choose store credit or exchange.
2. Refunds (With Transit Fee Deduction)
If you still prefer a refund to your original payment method, the following applies:
- A transit fee will be deducted from the total amount.
- Refunds will be processed within 7 business days.
3. High-Value Orders (₹10,000 & Above) – Store Credit Only
For all orders valued at ₹10,000 or above, we offer:
- Store credit only – No refunds will be issued.
- This credit can be used anytime and has no expiry.
Refund Eligibility Terms
- Time Frame: Refund or exchange requests must be initiated within 48 hours of delivery.
- Condition: The item must be unused, unworn, and returned in original packaging with all tags intact.
Non-Refundable Items
- Personalized or engraved items
- Rings made to custom sizes
- Bespoke or custom-made products
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How to Initiate a Refund: Contact us via:
- Email: contact@meerajaipur.com
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WhatsApp: 9588831136
Our team will guide you through the return process and arrange pickup.
For any inquiries, feel free to reach out to our customer support. We're happy to help! 😊